Contact Us

Have a question about FreshPouch products, orders, or shipping? We're here to help.

You can reach us using the form on this page or by email. We aim to respond to all messages within 1–2 business days.

We respond to all inquiries within 24 hours. No bots, no runaround — just real help from the people behind FreshPouch.

Customer support
Email: hello@freshpouch.com

Mailing address
FreshPouch
99 Hanmer Street East
Barrie, ON L4M 6W2
Canada

Please include your order number (if you have one) and a brief description of your question so we can assist you faster.